Privacy Policy

Step Ahead Staffing (Pty) Ltd ("we", "us", "our") is a South African recruitment and human capital solutions provider offering permanent, contract, and inclusive recruitment services, including recruitment of persons with disabilities.

We may collect the following personal information when you use our services or website: • Contact information: Name, email address, phone number, physical address • Professional information: CV, qualifications, work experience, certifications, skills • Sensitive personal information: Disability status, special needs, medical information (when voluntarily disclosed for recruitment purposes) • Technical information: IP address, browser type, device information, website usage data • Other information: Feedback, inquiries, or information submitted through forms

We use personal information for purposes including: • Providing recruitment and placement services • Managing applications, CVs, and candidate profiles • Communicating with candidates, clients, and partners • Complying with legal obligations and record-keeping requirements • Improving our website, services, and customer experience

We process your personal information: • To perform our contractual obligations (e.g., recruitment services) • To comply with legal obligations under POPIA and other South African laws • With your consent (e.g., submitting a CV) • To pursue legitimate interests (e.g., improving our services and candidate experience)

We may share personal information with: Clients and potential employers: To facilitate job placements (with your consent) • Service providers: IT, payroll, or HR service providers assisting us in recruitment • Regulatory authorities: When required by law • Other parties: Only with your consent We never sell your personal information to third parties.

We implement reasonable technical and organisational measures to protect personal information from: • Loss, damage, or destruction • Unauthorised access or disclosure • Cybersecurity threats Your data is stored securely on our internal systems or trusted cloud providers. However, no online system is completely risk-free.

We will retain personal information only as long as necessary for the purposes it was collected, or as required by law. Once no longer needed, personal information will be securely destroyed or anonymised.

Under POPIA, you have the right to: • Access your personal information • Request correction or deletion of personal information • Object to the processing of your personal information • Withdraw consent at any time • Lodge a complaint with the Information Regulator if your rights are violated To exercise your rights, contact us at: info@stepaheadstaffing.co.za

We may use cookies or similar technologies to: • Improve website functionality and user experience • Analyse website traffic and performance • Tailor content and services You can manage your cookie preferences through your browser settings.

Our services are not directed at children under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the "Last Updated" date will reflect the changes.